This Privacy Policy sets out how LLC “SERGE” collects, shares and handles your Personal
Information.
We respect your privacy and are committed to protecting your personal information. Our privacy
policy outlines our
approach to privacy and how we collect, use and protect your personal information. It also sets
out your rights in
relation to accessing the personal information we collect and hold about you. We are bound by
Russian privacy
legislation.
Personal information is defined in the Privacy Act 1988 (Cth) and means information or an
opinion about an identified
individual, or an individual who is reasonably identifiable.
Our website may contain links to third party websites. We are not responsible for the privacy
policies of any third
party websites. We recommend that you review the privacy policy of each website you visit.
2. Collection of Personal Information and other Information
We collect personal information for the primary purpose of conducting our business as an online
retailer, trader and
service provider. The personal information we collect from you will include information you give
us when you:
In addition, we may collect personal information you disclose to third parties who are
affiliated with or otherwise
provide services to us. These third parties will collect and store your personal information in
accordance with their
own privacy policies and procedures, which they will make known to you. We will take reasonable
steps to ensure that the
individual is made aware of the matters above.
The personal information that we collect may include, but is not limited to:
We only collect sensitive information in circumstances where you consent to the collection of
this information, or it is
reasonably necessary for, or directly related to the purpose outlined above.
We may collect personal information from individuals who are not customers of our business but
whose personal
information is given to us by those individuals via our website (including Help Centre) or in
the course of a
transaction.
Where reasonably practicable, we attempt to collect information directly from individuals. When
we collect information,
we will generally explain to the individual why we are collecting it, who we give it to and how
we will use or disclose
it or, alternatively, those matters will be obvious from the circumstances.
We will collect personal information from you by lawful and fair means and not in an
unreasonably intrusive way.
When you visit our website, we, and/or third parties, may place cookies on your browser to
enhance and manage our
website and improve our business and the services we provide to you. We and/or Google may use
this information to
optimise and place advertisements, including advertisements of third party vendors and
remarketing advertisements based
on past visits to this website, on our own and third party websites. Google's ability to use and
share information
collected by Google Analytics is restricted by the Google Analytics Terms of Use and Privacy
Policy.
In addition to personal information, we may collect other information about you or the device
you use to access our
platforms. By using the website and agreeing to this policy, you grant us permission to place
and store cookies on your
browser. Cookies may be used by us to collect information about how you use websites you visit,
including the following
information:
In addition, third parties may place and read cookies on your browser or use web beacons or
similar technologies to
collect information, including, where applicable, for the Google Trusted Stores program or other
third party affiliate
marketing or aggregation services.
Cookies can be managed by accessing the individual settings in your browser.
We will not identify users or their browsing activities, except where required by law or in
accordance with our Terms of
Use.
3. Using and Disclosing Your Personal Information
We will generally use or disclose your personal information for the primary purpose for which
it was collected, or for a
related secondary purpose where you would reasonably expect us to use or disclose the personal
information for that
secondary purpose. We may otherwise use and disclose your personal information if you have given
us consent in
accordance with this Privacy Policy for the use or disclosure or it is required or authorised by
law.
Generally, we use and disclose your personal information for the purpose of providing you with
the goods or services
that you have requested, or otherwise to enable us to carry out our business as an online
retailer of goods and
services.
As a marketplace platform, we will, where necessary share your information with third party
Sellers who transact using
our websites.
We may generally disclose your information to third parties in order for them to provide or
market services to you. We
will not sell your information to third parties (unless connected with clause 3.10), and any
third party we share
information with will be for a purpose connected with your experience or the products or
services provided on our
website.
If those purposes for which we have collected the information involve providing personal
information about an individual
to any third party, we will take appropriate and reasonable steps to ensure any personal
information is protected.
We will generally only use personal information for marketing if you have given express or
implied consent or it is
impracticable to seek consent before this use.
When registering with us, you consent to us using your personal information, such as your email
address or phone number
for direct marketing purposes. This includes sending you deal emails or SMS notifications about
our products and
services. You may opt out of receiving these direct marketing communications at any time and you
can manage your
subscription preferences in your account.
When opting into 'Notify Me' emails, you consent to us sending you a notification email once a
product on your Wishlist
is back in stock. You may opt out of receiving these notification emails at any time and you can
manage your
notification preferences in the Wishlist section of your account.
We may also provide your information to third parties that provide services to us, including
third parties that provide
our payment gateway, marketing, loyalty and reward program, logistics, customer service and
technology support services.
You agree and acknowledge that in the event we merge, sell or otherwise change control of our
company, our business or
the website to a third-party, you consent, without giving of prior notice, to our disclosure of
your personal
information and other data that we have collected from you to a third party or parties as part
of such a transaction.
4. Security of Your Personal Information
We take steps to protect the personal information we hold against loss, unauthorised access,
use,
modification or
disclosure and against other misuse. When no longer required, personal information is destroyed
in
a secure manner or
deleted.
5. Access to Your Personal Information and Complaints Procedure
Information we hold about you can be accessed by logging into your account on the website and
checking the
information
in the My Account page. You should ensure the information, such as delivery address and email,
is
up to date and
accurate. You can find more information about the information held in your account here.
You may make a request to receive any additional information we may hold about you, and we will
provide this
information
to you within a reasonable time. When requesting such access please identify the precise type/s
of
information
requested. You may make a request by contacting our Help Centre.
We take steps reasonable in the circumstances to ensure that the personal information that we
collect, use and
disclose
is accurate, up to date and complete. Where an individual requests to correct information, we
will
take reasonable
steps
to correct the information, having regard to the purpose for which it is held. You may lodge a
request to correct
personal information in the manner outlined in clause 5.3 above.
To make a complaint about a breach of the Russiaan Privacy Principles, which includes how we
handle your personal
information, you may contact our Help Centre. We will endeavour to respond to your complaint
within
a reasonable time
after it is received.
